Module 4

TASK ANALYSIS 

Task Analysis is a technique to identify sequential steps to perform a job or to reach a goal.

When to Perform a Task Analysis

It’s important to perform a task analysis early in your process, in particular prior to design work.  Task analysis helps support several other aspects of the user-centered design process, including:

➤Website requirements gathering

➤Developing your content strategy and site structure

➤Wireframing and Prototyping

➤Performing usability testing

The task analysis process consists of five distinct functions:

➤Classifying tasks according to learning outcomes –

➤Inventorying tasks – identifying tasks or generating a list of tasks

➤Selecting tasks – prioritizing tasks and choosing those that are more feasible and appropriate if there is an abundance of tasks to train.

➤Decomposing tasks – identifying and describing the components of the tasks, goals, or objectives.

➤Sequencing tasks and sub-tasks – defining the sequence in which instruction should occur that will best facilitate learning.